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Privacy Policy

A summary of how CheckRoute collects, uses and protects personal information.

This page is a plain-language summary. The full Privacy Policy will be published here and will take precedence. For questions, contact us.

What we collect

Your account details (such as name, email and phone), the bookings, orders, requests and payments you make, and the content you choose to share, such as reviews and documents for a support case.

How we use it

To run your account, complete your bookings and orders with the businesses you choose, process payments and refunds, provide support, keep the platform safe and meet legal obligations.

Businesses see the details they need to serve you, such as your name and contact for a booking.

How we protect it

Access is limited by role, important actions are recorded, sensitive data is encrypted and card details are handled by our payment processor rather than stored by CheckRoute. You can turn on two-step verification for your account.

Your choices

You can update your profile and notification preferences in Settings, and contact us about access to or deletion of your information.

Questions? Contact CheckRoute.